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FAQ

Applications

Technical


Applications

I am applying for more than one job, do I need to fill out a separate application form?

For every post advertised you must ensure that you complete a separate online application form. You cannot use one online application form to apply for more than one job. Information related to personal details, eduction/training and referees will be saved for you to resubmit or amend to suit subsequent applications.

Can you tell me if you have received my application? 

Once we receive your application online we will send you an email to confirm receipt. 

I have made some mistakes on my application form - how can I correct them?

Unfortunately, once you have submitted your application form online you cannot change your details. 

Who should I provide as my referees?

Your referees must be able to assess your suitability for the post.  

One of the nominated referees should be a manager from your current or most recent employment. If you have just completed full-time education, your course tutor, or other academic staff member familiar with your work, could be selected. Family members or personal friends should not be named as referees.

How long will I have to wait to find out if my application is successful?

The time that we will take to respond to candidates will vary from post to post depending on how many applications we receive. However, all candidates will be notified as to the outcome of their application within a few weeks of the closing date.

In exceptional circumstances where the shortlisting process takes longer than expected, candidates will be contacted.

Can you send me a paper application pack? 

All applications must be made online, on our user friendly system.  If however you have specific requirements related to a disability please contact jobs@glyndwr.ac.uk .

What is the Equal Opportunities Form used for?

Wrexham Glyndwr University is an equal opportunity employer. The information gathered on the form is used to assist us in monitoring the implementation and effectiveness of our Equal Opportunities policy. The information collected will be stored and processed in accordance with Data Protection Principles for the purpose of preparing anonymised statistical reports.  The information will not be made available to the selection panel and will not, therefore, be used in any part of the recruitment decision making process.

How do we protect your information?

In compliance with the Data Protection Act 1998 the information contained in your application is used to shortlist and select for each position you apply for. If you are sucessful in your application, your application and equal opportunities information will form part of your manual and computerised personal file and your personal data will be used for employment and payroll processing purposes. For candidates who are not successful in their application, the information is usually kept for a period of one year after the closing date and then destroyed. Only collated, anonymised data from the Equal Opportunities Monitoring section is kept after that period to enable effective monitoring to take place.  In a small number of cases we are required to keep recruitment information longer than one year, until informed by the UK Border Agency that it can be destroyed.

By completing and submitting an application, you consent to the University processing such personal data as may be necessary for the proper administration of its recruitment and selection processes.

Why do I have to register to apply for a job?

Registration ensures that site users are aware of the Terms Of Use for the website and it also provides access to a personalised area of the website, 'My Applications', which enables you to more easily manage your application with the University.

My Applications

  • Submitted applications are automatically saved and are available for printing.
     
  • You can monitor the progress of your application.
     
  • Once you have submitted your first application, it becomes available to re-use as a basis for future applications, which means that you will not need to re-enter all of your information again.

All information is held securely and cannot be viewed by the University until you have submitted your application.

Why do I have to fill in an application form?

All applicants are required to apply for vacancies by completing an online application form, this form will vary depending on the nature and level of the role being recruited to.

Once you have submitted an online application to the University, the information you have input will then be available for you to use for any future applications.

I am interested in working in the University, is there a way I can be alerted to job opportunities?

Job opportunties at the University may arise at any time of the year and so you may like to be alerted when we are advertisng a particular type of role.

There are 2 ways in which you can register your interest, they are both absolutely free and you can choose whether to subscribe or unsubscribe at any time.

  1. Jobs by E-mail, this enables you to schedule a jobsearch , with the results then being sent to you via email.
     
  2.  RSS, this service enables you to subscribe to automatic updates via your web browser, enabling you to choose whether perhaps to be updated for jobs of a particular type or working at a particular campus . (More information on RSS technology can be found here)


Technical

I have forgotten my password, what can I do?

If you have forgotten your password you may reset by following the password reset procedure. Simply follow these easy steps:

  • Proceed to the password reset procedure.
  • Enter your email address and click continue. You will then be emailed a link to continue to reset your password.
  • Follow the link provided in the email, and enter and confirm your new password before clicking on 'Reset'

Once you have completed the process and successfully reset your password you may login using your email address and your new password.

To protect your account, follow these guidelines :

  • If using a public computer (such as in a library or Internet café) always log off when you’ve finished using the site. 
  • Keep your passwords to yourself. Anyone who knows your password can access your account. Try not to write down your passwords. 
  • Do not use dictionary words, your name, your partner’s name, your e-mail address or other personal information that can be easily obtained. You should change your password frequently.
  • Avoid using the same password for accounts on different websites.

Why is my email address rejected by the registration process?

If your email address is being rejected when you try to register on this website, this is usually because our system has identified that the email address in question already exists.

It could be that you have previously successfully registered on our system but have either forgotten, or did not realise your registration was successful at the time.

If you think this is the case you will simply need to reset your password to gain access to your account again.  See the FAQ on what to do if you have forgotten your password.

My login email address/password doesn't work?

In order to access your online account you need to supply your email address and password so that the system can authenticate and confirm you are who you say you are and that you have access to the details you will be trying to retrieve. Therefore your email address and password must exactly match the information we have held in our system.

The most common reasons for not being able to login are because you have either entered your email address, password or both incorrectly.  Check to make sure that the information you supplied is correct and remember that the passwords are case sensitive.

If you know that your email address is correct and you simply can't remember your password, you may follow the procedure for resetting your password.

I have a new email address. How can I change my login?

If you have changed your email address and no longer have access to the email address you used to register, please contact us with details of your old and new email address.